Shipping policy

What are the charges for shipping and tax?  Shipping within the continental United States is $5 for orders less than $150 and free for orders of $150 or more. Expedited Shipping is $12 for orders less than $300 and free for orders of $300 or more. For Alaska, Hawaii, and non-continental U.S. territories shipping is based on the weight of the order and starts at $5.

How long will it take for my order to arrive?  The products will usually ship within 1 business day, and generally the same day if received prior to noon Eastern Time. Delivery time varies, but your order will generally arrive in 3 to 5 business days with free Standard Shipping, but may take longer depending on your location, time of year, etc. (for example, Alaska or Hawaii or rural addresses or holidays will all influence the timing).

Expedited Shipping will generally arrive in 2 to 3 business days after the order has been fulfilled, but there is no guarantee on the delivery time, and it is also influenced by location, time of year, etc. If you are in a hurry we recommend choosing Expedited Shipping, although this option may not be available during checkout if something in your cart is temporarily out of stock.

Important note: Your order may ship via a DHL service that is actually delivered by the post office. If you click on your tracking link and the information is incomplete, please copy the tracking number and paste it into the USPS tracking website at this link:
https://tools.usps.com/go/TrackConfirmAction_input

What if my order does not arrive or arrives damaged?  We add a $1 surcharge to your order that provides complete insurance protection in the event your shipment is lost, damaged, or stolen. If your package arrives damaged or never arrives, please contact us and we will reship the affected items immediately. You may remove the Shipping Insurance Policy from your order in the shopping cart, but then if your order is damaged or lost you would need to follow up with the shipping carrier. This insurance is only valid for one free reshipment per customer.

Do you ship internationally?  International shipping is available to most countries. Please review important terms and conditions here.